10 Crucial Points in Our Swiggy vs Zomato Review

Choosing between Swiggy and Zomato can feel like picking between two trusted neighbours who both know your favourite dish. This review pares down the noise into ten practical points that matter most: market position, money, core business differences, quick commerce, app features, customer loyalty, merchant relationships, logistics technology, pricing behavior, and what each company’s trajectory means for users and investors. You’ll see clear figures where reputable sources provide them, and plain-language takeaways that help you decide which app fits your daily needs or business goals. We draw on industry analyses and public financial snapshots to keep claims grounded. The focus is practical — when should you choose speed over price, which platform better supports small restaurants, and where the next battlegrounds are likely to appear. For readers familiar with Indian kitchens and tiffin routines, these platforms aren’t just apps — they affect daily meals and livelihoods across regions. Expect culturally relevant examples alongside hard numbers, so the advice feels like it’s coming from a neighbour who’s done the homework. Read on for ten clear points you can act on.

1. Market Share and Who Leads

Industry analysis from 2025 places Zomato ahead on market share, roughly 56–58 percent, while Swiggy holds about 42–44 percent. Those percentages make this a clear duopoly rather than a free-for-all. Market share affects what restaurants you see, how many offers are available, and which platform can set commission terms. If a neighbourhood has more Zomato listings, you’ll likely find more curated options and discovery features there. On the other hand, Swiggy’s share remains large enough that it keeps competitive pricing and broad delivery coverage in many cities. The gap widened after strategic moves like Zomato’s acquisition of Uber Eats India, and later the two firms settled into their strengths. For consumers, the practical takeaway is simple: check both apps when you need variety or the best price. For restaurant owners, choosing a primary partner depends on local demand patterns; market share gives bargaining power in high-volume areas but matters less in smaller towns where fleet coverage wins.