11 Factors in Our Instamart vs Dunzo Review

4. Delivery speed: advertised times vs real-world expectations

Speed is the promise of quick commerce, but advertised times don’t always tell the whole story. Instamart promotes 10–30 minute delivery windows in areas with well-placed dark stores, backed by Swiggy’s considerable delivery fleet (Miracuves, 2025). Those times can be realistic for short distances and commonly bought items. Dunzo, with its roots as an errand-runner, often competes well for single urgent items because it dispatches riders for bespoke pickups from local stores.