11 Factors in Our Instamart vs Dunzo Review

5. Delivery performance during peak and off-peak hours

Delivery performance changes with demand. During evening peaks and weekend surges, rider supply and dark-store throughput determine whether promises hold. Instamart benefits from Swiggy’s larger rider pool and route optimisation during busy windows, which can smooth deliveries at scale. Dunzo’s model, which depends on flexible on-demand riders and merchant partners, can be either nimble or inconsistent depending on rider availability in a given neighbourhood.