11 Grocery Delivery Apps India Ranked by Freshness

5. BigBasket — Warehouse model, wider selection and cold-chain items

BigBasket began as a scheduled online grocer and still leans on larger warehouses and a more controlled supply chain, which supports consistent freshness for many product categories. The company’s infrastructure often includes cold storage for dairy, certain vegetables, and chilled ready-to-eat items—this reduces spoilage during storage. BigBasket offers both scheduled delivery windows and express options in select areas, giving shoppers a choice between careful selection and speed. Customer feedback typically highlights reliable packaged perishables and consistent quality for refrigerated products. For loose produce, the warehouse-selection model can mean better curation than instant quick-commerce providers, since pickers have more time to select the best pieces. When to choose BigBasket: for planned weekly shopping when you want consistency and cold-chain handling. When to be cautious: check the product photos and description for loose produce to confirm grade and packaging.