12 Things to Know Before Booking a Self-Drive Car Rental in India

12. Payment Security and Deposit Protection

When paying, choose secure options and document them carefully. Prefer card payments or reputed online gateways to cash transfers. If a refundable security deposit is required, get a clear receipt showing amount, mode of hold (card block or cash), and the timeline for release. Ask how and when the deposit will be released after vehicle return and who to contact for follow-up. If the deposit is a card pre-authorisation, confirm the exact hold amount and expected release period. Keep screenshots of payment confirmations and the booking receipt. If you suspect unfair withholding of funds later, a clear payment record helps escalate disputes through your bank or consumer forums.