8 Flight Delay Compensation Rules in India You Should Know

3. You can demand cash even if given vouchers

Airlines sometimes hand out vouchers right away to smooth over delays. Social-legal reports and passenger advice point out that accepting a voucher does not automatically remove your right to seek cash compensation where regulations require it. If an airline offers vouchers but the rules give you a refund or cash payment, say so politely and request the cash option in writing. If staff insist on vouchers, ask for that refusal on record and pursue the cash claim via customer service later. Keep the voucher details and the staff member’s name. When you file a claim, include the voucher serial and conditions, plus your explanation for refusing it if you want cash instead. If the airline stalls, escalate to the DGCA complaints portal or seek consumer redress with documented proof of communications and receipts.