8 Self-Drive Car Rental Tips for India: Things to Know Before Booking

5. Security Deposit, Payment Methods and Cancellation Rules

Understand how the security deposit works before you book. Some operators take a refundable hold on a card, others require a cash deposit. Ask what amount is held, when it’s released, and under what conditions deductions are made. Get a written receipt for every transaction, including any prepayments and cancellation fees. Check payment methods accepted — many firms prefer UPI, bank transfer, or card holds — and confirm refund timelines for cancelled bookings. Also read the cancellation policy closely: last-minute changes should not wipe out your entire deposit unfairly. If you pay online, check the platform’s buyer protection or dispute process. Clear payment terms and receipts help you track refunds and avoid surprise deductions after you return the car.