8 Flight Delay Compensation Rules in India You Should Know

5. Block time matters — longer flights can mean different compensation tiers

Some rules consider the flight’s scheduled block time — the planned time from departure to arrival — when determining compensation tiers. Longer scheduled flights may receive different treatment for delays than short hops, according to reporting on DGCA guidance. Check your booking or the flight schedule to confirm the block time, and mention it when you claim compensation if the airline’s policy ties payouts to flight duration. Keep the original itinerary and boarding pass as proof of the scheduled timings. If the airline uses block time to limit liability, asking for a written policy reference helps you prepare a formal complaint. When you contact customer service, explain the block-time point calmly and attach the booking details so the agent can verify the flight class and scheduled duration.