8 Flight Delay Compensation Rules in India You Should Know

6. Denied boarding and overbooking protections

Denied boarding due to overbooking is a separate situation from delay, but it offers similar protections: the airline should find you an alternate seat or compensate you when it can’t board you on your confirmed ticket. If staff ask for volunteers, understand what they’re offering before agreeing. If you are involuntarily denied boarding, ask for written confirmation explaining the reason and the airline’s offer of rebooking, meals, or compensation. Keep copies of your boarding pass and the agent’s written note. If the airline places you on the next available flight, request clear timelines for departure and any overnight support you need. If the airline’s offers are inadequate, document everything and pursue a formal complaint, citing denied boarding alongside the delay if the rebooking causes long waiting periods.